Hosted by Jim Marous, a leading authority in the fintech and banking industry, and Colton Pond, LoanPro’s CMO, ‘The future of lending’ is an insightful three-part webinar series exploring the future of lending with industry experts.
Episode one features Charley Ma, co-founder Exponent Founders Capital, where he explores how AI is influencing credit decisioning, fraud detection, and borrower experiences today and how it will shape the future of lending.
Here are some key highlights from this episode:
- Customers trust: Charley emphasizes that with the ongoing digital advancements in financial services, customers still have significant trust in traditional banks for complex financial decisions. It’s important for fintech partnerships to maintain this trust while driving innovation.
- Understanding the bank’s perspective: Did you know that 70% of partnerships signed between financial institutions and fintechs never go live? Charley advises fintechs to shift their mindset from rapid experimentation to building products that prioritize stability and resilience to move bank partnerships forward.
- Exploring AI in lending: Generative AI in lending is still in its early stages. While AI holds significant potential for enhancing efficiency and the borrower experience, there are also a number of challenges and limitations. Charley highlights that a successful integration of AI tools requires a cautious, balanced approach.
Interested in learning more? Check out the full episode below:
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